Shipping Information: Parcel delivery and self-collection (pickup)

Self-collection (pickup only of paid online orders)

Orders in the onlineshop with shipping option "Pickup" can be picked up during the shop opening hours of our german pinball store Mon. - Fri. 9:30 am - 5:00 pm one working day after our confirmation of the payment receipt. No shipping costs will be charged. Please note that a purchase is not possible at the moment in the shop with immediate transport for logistical reasons.

PU-parts (Pinball Universe)
Daimlerstraße 41-43
(Access to the car park via Boschstraße 51)
D-32257 Bünde

More information: Opening hours and directions

Parcel delivery with DHL

All products from our online shop are transported securely and delivered to you with DHL. The shipping costs consisted of logistics, packaging, delivery country and shipping charges, including VAT.

Deliveries within Germany

The shipping costs in Germany are calculated by weight:

up to 1 kg: 5,50 Euro
up to 5 kg: 6,90 Euro
up to 10 kg: 9,70 Euro
up to 20 kg: 11,00 Euro
up to 30 kg: 13,50 Euro
up to 60 kg: 27,00 Euro
up to 90 kg: 40,50 Euro

Delivery on a pallet by a forwarding company with telephone notification is possible for 150 euros (possibly cheaper after manual calculation by the pu-parts-team).

Please place the items in the desired quantity in the shopping basket. You can then calculate the shipping costs for your order directly online.

Delivery periods in Germany
Unless otherwise specified in the item description, the goods will be delivered in Germany within 1 - 2 business days after receipt of payment. Please note that no delivery will occur on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in a joint shipment unless we have made a different agreement with you. The delivery time is determined in this case according to the article with the longest delivery time you ordered.

Deliveries within European Union (EU)

Package deliveries within EU (except Germany, see above) are calculated by weight:

up to 1 kg: 16,50 Euro
up to 5 kg: 21,50 Euro
up to 10 kg: 27,50 Euro
up to 15 kg: 33,50 Euro
up to 20 kg: 39,50 Euro
up to 25 kg: 43,00 Euro
up to 30 kg: 50,00 Euro
up to 35 kg: 70,00 Euro
up to 40 kg: 75,00 Euro
up to 50 kg: 85,00 Euro
up to 60 kg: 95,00 Euro
up to 70 kg: 105,00 Euro
up to 80 kg: 115,00 Euro
up to 90 kg: 125,00 Euro

Delivery on a pallet by a forwarding company with telephone notification is possible for 250 euros (possibly cheaper after manual calculation by the pu-parts-team).

Please place the items in the desired quantity in the shopping basket. You can then calculate the shipping costs for your order directly online.

Delivery periods in EU
The goods will be delivered in Europe within 3 - 9 business days after receipt of payment. Please note that no delivery will occur on Sundays and public holidays.

Package deliveries to Switzerland, Liechtenstein and United Kingdom (CH, LI, UK)

Package deliveries within Europe (excluding Germany; see above) are charged based on weight:

up to 1 kg: 22.40 euros
up to 5 kg: 27.40 euros
up to 10 kg: 33.60 euros
up to 15 kg: 39.90 euros
up to 20 kg: 45.10 euros
up to 25 kg: 49.00 euros
up to 30 kg: 55.90 euros
up to 35 kg: 73.90 euros
up to 40 kg: 78.90 euros
up to 50 kg: 89.30 euros
up to 60 kg: 99.70 euros
up to 70 kg: 110.10 euros
up to 80 kg: 120.50 euros
up to 90 kg: 130.90 euros

Pallet delivery via a freight forwarder with telephone notification is available for 350 euros (may be less expensive after manual review by pu-parts).

Please add the desired quantity of items to your shopping cart. You can then calculate the shipping costs for your order directly online.

Delivery Times to Switzerland, Liechtenstein and United Kingdom

Delivery to Switzerland, Liechtenstein and UK takes place within 3–9 business days after receipt of payment. Please note that there are no deliveries on Sundays or holidays.

If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have made separate arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time among those you have ordered.

Note regarding shipments to Switzerland, Liechtenstein and United Kingdom :

Any customs duties, import sales tax, and other import charges are not included in the shipping costs and are the responsibility of the recipient or importer.

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No shipping to countries that are not listed.

For countries we do not ship to directly, you may be able to use a package forwarding service such as forward2me.com, shipgerman.com or mygermany.com to place an order in our online shop.

Please note that using these third-party services will incur additional costs over which we have no control. Make sure to follow the requirements of the respective service provider, particularly regarding the billing address, shipping address and email address.